Archive for the ‘Restrooms’ Category

Bathroom Blogfest 2010 #3: Stuck in the doorway?

October 29, 2010

Thanks to Bathroom Blogfest 2010, I have an opportunity to share a series of photos that Beth took when we visited Walt Disney Concert Hall in Los Angeles last year. It took her so many twists and turns to get from the entrance of an upper-floor women’s restroom to the actual stalls that she was inspired (if that is the right word) to document the experience. Apologies for the blurry quality and varying exposure – these were taken quickly, during a break in the concert.

The entrance…

 

 

 

 

 

 

 

… leads into a sort of foyer, which leads, through a narrow door, into …

 

 

 

 

 

… a dark, narrow hallway, which leads to …

 

 

 

 

 

 

 

… a 180 degree turn into …

 

 

 

 

 

 

 

… a mirrored area with a counter, presumably for repairing makeup, checking appearance, etc. If you want an actual toilet, you have to proceed through a narrow passage on the right …

 

 

 

 

… which leads you, finally, as if in an overly long dream, to …

 

 

 

 

 

 

… the actual bathroom stalls. Note that the so-called handicapped stall is located farthest from the hallway.

 

 

 

 

 

There are several striking things about this restroom experience: the narrow doors, the inadequate lighting in some areas, the number of twists and turns — all hell for someone with mobility or balance problems, let alone in a wheelchair or using another assistive device — plus the time and distance from the entrance to the stalls. What’s even more striking is that this building was (famously, by Frank Gehry) designed and built in the first decade of the 21st century. It’s obviously an afterthought, crammed into available non-revenue-generating space. No one was thinking of restrooms as an integral part of the visitor experience at Disney Hall.

Stuck in the 60’s? Not exactly – but for someone using this particular women’s restroom, it would be all to easy to become stuck in a doorway.

 

 

 

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More Bathroom Blogfest: clean, simple, 60s

October 29, 2010

Thanks to the folks at Results Revolution for listing my first Bathroom Blogfest post. They bring up some good points about restrooms as key places where the concept of visitor comfort can be extended or utterly neglected.

Another BB post linked from the same entry is from the Kitchen and Residential Design blog by Paul Anater. He notes that being “stuck in the 60s” (the theme of this year’s BB) isn’t necessarily a bad idea if you’re talking about bathrooms, and provides illustrations of some classic modernist, human-scale bathrooms from the early 60s that look as if they could have been designed today.

In that spirit, here’s a women’s restroom (photos by Beth) from Palazzo Grassi, the just-too-cool museum of minimalist, conceptual, and terminally hip art in Venice, Italy. As I noted in an earlier post, the seating in this museum is lacking, to say the least; but the restooms are clean (literally and design-wise), simple, and classic – completely in keeping with the White Cube look and feel of the museum.

 

 

 

In terms of access for people with mobility problems or in wheelchairs, they are a bit tight, however.

 

Bathroom Blogfest 2010: back to the 60s

October 25, 2010

Please Be Seated is pleased to join Bathroom Blogfest 2010, a week-long, web-wide series of blog posts devoted to, yes, bathrooms. Here’s a description of the event from the Bathroom Blogfest website:

“… bloggers from around the globe write about the importance of bathrooms in the customer experience. Their posts come from a wide range of perspectives that include sociology, marketing, research, psychology, environmental, customer experience, and user-experience design. The event was initiated in 2006.”

Since restrooms are essential to comfort in most public spaces — indoor ones, anyway — we’re happy to join the discussion.

This year’s theme, inspired by Mad Men, is “Stuck in the Sixties,” the idea being that many public-space bathroom experiences have not been improved in half a century or longer. Not to be contrarian, but here is a 60s style women’s restroom that has been adapted to our own century quite nicely (photo by Beth):

This is on the ground floor of the Metropolitan Museum of Art in New York, in a lobby area that was renovated (I believe) in the 60s. This restroom has the virtues of a 60s modernist space – straightforward access to all stalls as soon as you open the door, sufficient space between the stalls and the sinks, no awkward angles – updated with contemporary 21st century fixtures. The adjacent men’s room has pretty much the same layout. As usual, the Met does things right.

Please visit the entire roster of Bathroom Blogfest blogs:

Blogger Blog Name Blog URL
Susan Abbott Customer Experience Crossroads http://www.customercrossroads.com/customercrossroads/
Paul Anater Kitchen and Residential Design http://www.KitchenAndResidentialDesign.com
Shannon Bilby Big Bob’s Outlet http://blog.bigbobsoutlet.com/
Shannon Bilby Carpets N More Blog http://blog.carpetsnmore.com/
Shannon Bilby Dolphin Carpet Blog http://blog.dolphincarpet.com/
Shannon Bilby From The Floors Up http://fromthefloorsup.com/
Shannon Bilby My Big Bob’s Blog http://blog.mybigbobs.com/
Toby Bloomberg Diva Marketing http://bloombergmarketing.blogs.com/bloomberg_marketing/
Laurence Borel Blog Till You Drop http://www.laurenceborel.com/
Bill Buyok Avente Tile Talk Blog http://tiletalk.blogspot.com/
Jeanne Byington The Importance of Earnest Service http://blog.jmbyington.com/
Becky Carroll Customers Rock! http://customersrock.net/
Marianna Chapman Results Revolution http://www.resultsrevolution.com
Katie Clark Practial Katie http://practicalkatie.blogspot.com/
Nora DePalma American Standard’s Professor Toilet http://www.professortoilet.com/
Nora DePalma O’Reilly DePalma: The Blog http://www.oreilly-depalma.com/blog/
Leigh Durst LivePath Experience Architect Weblog http://livepath.blogspot.com/
Valerie Fritz The AwarepointBlog http://www.awarepointblog.com/
Iris Garrott Checking In and Checking Out http://circulating.wordpress.com/
Tish Grier The Constant Observer http://spap-oop.blogspot.com
Renee LeCroy Your Fifth Wall http://yourfifthwall.com/
Joseph Michelli Dr. Joseph Michelli’s Blog http://www.josephmichelli.com/blog
Veronika Miller Modenus Blog http://www.modenus.com/blog
Arpi Nalbandian TILE Magazine Editor Blog http://www.tilemagonline.com/Articles/Blog_Nalbandian
Maria Palma People 2 People Service http://www.people2peopleservice.com/
Reshma Bachwani Paritosh The Qualitative Research Blog http://www.onqualitativeresearch.blogspot.com/
David Polinchock Polinchock’s Ponderings http://blog.polinchock.com/
Victoria Redshaw & Shelley Pond Scarlet Opus Trends Blog http://trendsblog.co.uk/
David Reich My 2 Cents http://reichcomm.typepad.com/my_weblog/
Sandy Renshaw Around Des Moines http://www.arounddesmoines.com/
Sandy Renshaw Purple Wren http://www.purplewren.com/
Bethany Richmond Carpet and Rug Institute Blog http://www.carpet-and-rug-institute-blog.com/
Bruce Sanders RIMtailing Blog http://rimtailing.blogspot.com/
Steve Tokar Please Be Seated https://stevetokar.wordpress.com/
Carolyn Townes Becoming a Woman of Purpose http://spiritwomen.blogspot.com/
Stephanie Weaver Experienceology http://experienceology.blogspot.com/
Christine B. Whittemore Flooring The Consumer http://flooringtheconsumer.blogspot.com/
Christine B. Whittemore Simple Marketing Blog http://www.simplemarketingblog.com/
Christine & Ted Whittemore Smoke Rise & Kinnelon Blog http://smokerise-nj.blogspot.com/
Christine B. Whittemore The Carpetology Blog http://carpetology.blogspot.com/
Linda Wright LindaLoo Build Business With Better Bathrooms http://lindaloo.com/